Great article. Your analogy to an HR transition of shared service model sparked a thought for me about how we are approaching AI. Frequently it’s about upskilling the org around AI technical or associated skills such as Prompt Engineering or Critical Thinking, but there is probably responsibility on the orgs part of also enabling the employee pop around skills like Strategic Mindset. We say we want to use AI to free up employees for more strategic work—but do they have a vision of what that work is? And do they feel confident operating at that higher level?
Great article. Your analogy to an HR transition of shared service model sparked a thought for me about how we are approaching AI. Frequently it’s about upskilling the org around AI technical or associated skills such as Prompt Engineering or Critical Thinking, but there is probably responsibility on the orgs part of also enabling the employee pop around skills like Strategic Mindset. We say we want to use AI to free up employees for more strategic work—but do they have a vision of what that work is? And do they feel confident operating at that higher level?
Exactly.
also, my Forbes article on this is much more clearer than what I tried to articulate here :) #alwayslearning https://www.forbes.com/sites/melissadaimler/2025/06/17/ai-expands-our-capacity-but-are-we-expanding-our-skills/